Shipping policy

Shipping Policy

1. General Provisions

This Shipping Policy sets out the procedures for processing, dispatching, and delivering orders placed through our online store.

2. Order Processing

2.1. Orders are processed only after successful payment has been confirmed.

2.2. Orders are typically prepared for shipment within 1–4 business days.

2.3. During holiday periods, times of increased order volume, or due to circumstances beyond the Seller's control, order processing may take longer. In such cases, the Customer will be informed accordingly.

3. Shipping Methods

We cooperate with reliable shipping carriers to ensure the safe and timely delivery of your orders.

The available shipping methods are displayed during checkout and may vary depending on the destination country.

4. Shipping Costs

Shipping costs are calculated automatically at checkout based on:

  • The destination country;

  • The selected shipping method;

  • The weight and dimensions of the shipment.

The final shipping cost will be displayed before the order is confirmed.

5. Delivery Times

Delivery times depend on the selected shipping carrier and the destination country.

The estimated delivery times are approximate and may vary due to carrier operations, customs procedures, weather conditions, or other circumstances beyond the Seller's control.

6. Inspection Upon Delivery

Upon receiving your shipment, we recommend inspecting the condition of the package.

If you notice any damage, we recommend documenting it together with the delivery carrier and contacting us as soon as possible.

7. Incorrect Shipping Information

The Customer is responsible for providing accurate shipping information.

If delivery cannot be completed due to an incorrect address, phone number, or other information provided by the Customer, the Customer will be responsible for any additional shipping costs for resending the order.

8. Delivery Delays

The Seller is not responsible for delivery delays caused by circumstances beyond its control, including but not limited to:

  • Actions of shipping carriers;

  • Adverse weather conditions;

  • Customs procedures;

  • Strikes;

  • Force majeure events.

9. International Shipping

We deliver throughout Lithuania and to other European countries.

Delivery times and shipping costs for international orders may vary depending on the destination country.

If customs duties, import taxes, or other mandatory charges apply under the laws of the destination country, they are the responsibility of the Customer.

10. Contact Information

If you have any questions regarding the delivery of your order, please contact us:

Email: uabtreviras@gmail.com

Phone: +370 687 37661